- Which countries do you ship to? - We ship worldwide! The love of fashion doesn't have boundaries!
- What does it cost to ship my package? - Don' t worry, it's on us! We are paying the shipping fee for you. You will have it delivered to you, for free.
- What happens if you can' t ship to my country? - We ship worldwide. We have not had orders yet that we could not ship. But in the unfortunate instance we can' t ship to your country we will personally email you within 48 hours after ordering to let you know you will have your money refunded within 1 week.
- How long will it take before I receive my package? - It usually takes 1 week. Sometimes it takes 2 when you have ordered a really popular item. We will always let you know by giving you a confirmation email with a tracking code a few minutes after ordering.
- How fast can I receive my fast-delivery package? - Coco Le Fashion now offers a Fast-Delivery collection with items that you can receive at home in just 3 days. We are now working on expanding this to all our items.
- Is there an option for faster shipping for non fast-delivery items? - We like to offer free shipping and always ship from the most nearby location to speed up the process. Do you have an event and have a deadline or do you just want your item super fast? No problem, we are all about individual customer service. Just pop us an email and we'll check to see if we can ship faster. Please take into account that faster shipping means a shipping fee.
- Are there any additional costs involved in ordering? No. Not from our side. Sometimes it does happen that your country charges taxes on international shipping. As much as we would like to, we can not change this.
- How can I track my order? - Really easy! As soon you have ordered you will receive a confirmation email that contains a tracking code within minutes. Just click the tracking link and you can see where your package is.
Is your question regarding shipping still unanswered or are you running into an issue that needs to be resolved?
Email us on firstname.lastname@example.org
If you don't like email you can just send us a message and we will get back to you within 1 day. You can message us via the contact form or via Direct Message on Facebook or Instagram.